Your SaaS Customers Deserve a
Smooth Start
We Make It Happen.
Octolax Assist provides setup, configuration, and user training for your customers
— so you can focus on building and selling your product.
What We Do
We partner with SaaS product companies to act as your implementation & training team — helping your customers get started quickly and confidently.
Product Setup & Configuration
Complete system setup tailored to each customer's needs
Onboarding & Customer Walkthroughs
Guided tours and personalized onboarding experiences
Role-Based User Training
Customized training sessions for different user roles
Integration Support
Seamless connection with existing tools and workflows
Ongoing Technical Handling
Continuous support to ensure customer success
We handle all of this, so you can focus on what matters most:
Building and selling your product
Who We Help
We work with SaaS companies that offer complex solutions requiring expert implementation support.
CRM, ERP, or HRMS tools
Complex business systems requiring detailed setup
Accounting & Billing Software
Financial tools with compliance requirements
Learning Management Systems
Educational platforms with user role complexity
POS & Inventory Systems
Retail solutions with integration needs
Booking & Scheduling Platforms
Appointment systems with workflow automation
Healthcare or Fitness Apps
Specialized applications with regulatory considerations
E-commerce & Marketplace SaaS
Online selling platforms with multi-vendor support
Why Partner with Octolax Assist?
We bring the expertise, experience, and reliability your customers need for successful implementation.
Trained Technical Team
Jr. to Mid-level professionals with proven expertise
Software Fluency
Expert in setup, user flows, and documentation creation
Platform Experience
Experience with Zoho, HubSpot, Google Workspace, and more
Pure Implementation Focus
No sales expectations — we only focus on post-sale support
Fast & Flexible
Fast learners with flexible bandwidth to scale with you
Security Ready
NDA-ready with enterprise-grade security practices
Our Global Readiness
We support SaaS companies across multiple time zones and regions, ensuring your customers get timely implementation support wherever they are.
India
IST
USA
EST/PST
UK
GMT
Canada
EST/PST
Australia
AEST
Middle East & Africa
Multiple
24/5 Coverage Available
Our distributed team ensures business-hour coverage across all major markets, providing consistent support for your global customer base.
How It Works
A simple, proven process that transforms your customer success operations.
You give us product training
Provide us with live training sessions or comprehensive documentation
Live or DocsLet's Collaborate
Looking for a reliable, affordable implementation partner?
- We’ll act as your extension team
- No commissions, no lead sharing — just solid delivery
Contact Us
Ready to provide your customers with exceptional implementation support? Let's discuss how we can become your trusted implementation partner.
Get In Touch
info@octolaxassist.com
Phone
+91 9515548109
Website
www.octolaxassist.com
Quick Actions
Ready to Transform Your Customer Success?
Join SaaS companies who trust Octolax to deliver exceptional implementation experiences.